OWB word wrap does not increase the row size hiding the wrapped text

Document ID : KB000006959
Last Modified Date : 27/06/2018
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Open Workbench (OWB) does word wrapping, but after doing the word wrap, the cell height is not increased and wrapped text is hidden.

Steps to Reproduce

  1. Create a project 
  2. Create a task with a very long name
  3. Open the project in Open Workbench

Expected Result: Word wrap splits the string in several lines and adjusts height to view the full cell.

Actual Result: Word wrap splits the string in several lines but the height is not adjusted, hiding the text below it.

This issue applies to Open Workbench in CA PPM version 14.4 and higher.

This has been reported as CLRT-81467/DE30920.


After careful review, Engineering determined that fixing this issue would negatively impact the performance on large projects, so it has been marked as Will Not Fix.

1. To see all the data within the field, expand the column size to show the total task details. 
This can be done via two different methods:

  • Click on the end of the column and drag the column line to the right until all the field data displays.
  • Modify the OWB view, click on the cell to be increased, click 'Format Cell...' then increase the Width value to the desired amount

2. You can also temporarily increase the row height to see all wrapped data by clicking on the bottom of the task row and dragging the row down until all wrapped data is displayed.

Additional Information:
Reference the Customer Reported Defect Resolution Policy for CA PPM