OWB Activity and Phase level statuses do not automatically update in Manual Calcuation

Document ID : KB000104130
Last Modified Date : 13/07/2018
Show Technical Document Details
Issue:
The Activity and Phase level statuses do not automatically update in OWB (Open Workbench).  For example, when all the tasks within an activity and phase are completed within the WBS, the Activity and Phase status remain "Not Started".  

Steps to Reproduce:
1. Open a new project in OWB 
2. Add Status and Type columns to the view 
3. Create 2 tasks (named Phase1 and Task1 in this example) 
4. Change the Type value for Phase1 to 'Phase' 
5. Change the task Status of Task1 to 'Completed' 

Expected Results: The status of Phase1 changes to Completed since all the tasks below it are completed. 

Actual Results: The status of Phase1 remains as Not Started 
Cause:
This is caused by DE42526.
Resolution:
This issue is currently under investigation as DE42526. 

Workaround: 
Manually update the Phase/Activity level tasks in OWB or use % Complete Calculation Method  ofDuration that will automatically update the Phase/Activity statuses in OWB (depending on business use case).
  • Important: It's recommended to not change the % Complete Calculation Method for a project. It should be set at the beginning of the project and not changed.
For more details on the behavior with tasks based on the % Complete Calculation Method, see the following tech tip: 

CA PPM Tuesday Tip: How do the three % Complete Calculation Methods Work

Additional Information:
Reference the % Complete Calculation Method section of Create Projects, Teams, and Tasks for further information on % Complete Calculation Methods