OWB 2.1.1 ETC and Actual Hours Not Showing on Resource Summary

Document ID : KB000017900
Last Modified Date : 14/02/2018
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When configuring the Resource to show ETC the hours are not showing in either the Total or TSV view. It is affecting Open Workbench (OWB) 2.1.1 / Clarity

Steps to Reproduce:

Open a project from CA PPM in OWB
Make sure the project has resource assignments as well as actual hours.

Configure OWB view within column 1 Resource
Under Resource in Column 1 add rows for

  • Task Actual Usage
  • Task Estimate To Complete
  • Task Total Usage
  • Resource Availability

Open in OWB 2.1.0 and note that the ETC and actual hours show.
Open in OWB 2.1.1 note that the ETC and actual hours are blank.

Expected Result: Task Actual and ETC will show
Actual Result: Fields are blank



Resolved in Clarity 13.3.0 Generic Patch. Reference TEC605767
Resolved in CA PPM 14.1