OSIM: Exit Code 1 when pushing update to OS Image on Boot Server containing Driver Files.

Document ID : KB000097126
Last Modified Date : 24/10/2018
Show Technical Document Details
Issue:
After updating an OS image on the Domain Manager to include Driver Files, and creating a new Software package to push an update to the Boot Server, the delivery of the Software package results in Exit Code 1.

The job output for the software package has:
ImageProduct: 'D1064EDU-1709-UEFI-23-02-2018_Update_7050':'12.1.0/ [5/13/2018 6:20:04 PM]'
NFS Share Module 'nfsshare.bat' found
Windows Services for Unix NFS server found
HTTP IIS 7+ found 
FTP IIS 7.5 found 
DSM base directory: C:\Program Files (x86)\CA\DSM
Boot server directory: C:\Program Files (x86)\CA\DSM\Server\\SDBS
ManagedPC directory: C:\Program Files (x86)\CA\DSM\Server\SDBS\var\managedpc
ManagedPC logon user: canonprv
Image folder: D1064EDU-1709-UEFI-23-02-2018
Access method is MS
Camenu files: D1064EDU-1709-UEFI-23-02-2018.cmd;D1064EDU-1709-UEFI-23-02-2018.inf;D1064EDU-1709-UEFI-23-02-2018.wp1;D1064EDU-1709-UEFI-23-02-2018.wp2;  
Share name:   D1064EDU-1709-UEFI-23-02-2018-11
ManagedPC is configured to use Windows/Samba shares
File 'images\<image>\<image>\oeminst\driver\security\W53NH_A00-00\Windows10-x64\NFC\release.dat' not found
File 'images\<image>\<image>\oeminst\driver\security\W53NH_A00-00\Windows10-x64\NFC\BCM20795A2_001.003.025.0005.0038_Embedded.ncd' not found
File 'images\<image>\<image>\oeminst\driver\security\W53NH_A00-00\Windows10-x64\NFC\BCM20791B5_002.006.013.0011.0086_embedded.ncd' not found
File 'images\<image>\<image>\oeminst\driver\security\W53NH_A00-00\Windows10-x64\NFC\BcmNfcRM.dll' not found
File 'images\<image>\<image>\oeminst\driver\security\W53NH_A00-00\Windows10-x64\NFC\BCM20791B4_002.005.010.0059.0080.ncd' not found
File 'images\<image>\<image>\oeminst\driver\security\W53NH_A00-00\Windows10-x64\NFC\BCM20791B4_002.005.010.0059.0081.ncd' not found
File 'images\<image>\<image>\oeminst\driver\security\W53NH_A00-00\Windows10-x64\NFC\BCM20795A1_001.002.012.1649.0004_Embedded.ncd' not found
File 'images\<image>\<image>\oeminst\driver\security\W53NH_A00-00\Windows10-x64\NFC\BCM20791B5_002.006.013.0011.0091_pre.ncd' not found
File 'images\<image>\<image>\oeminst\driver\security\W53NH_A00-00\Windows10-x64\NFC\BCM20791B5_002.006.013.0011.0091_i2c.ncd' not found
File 'images\<image>\<image>\oeminst\driver\security\W53NH_A00-00\Windows10-x64\NFC\BCM20795A2_001.003.025.0005.0017_pre.ncd' not found
File 'images\<image>\<image>\oeminst\driver\security\W53NH_A00-00\Windows10-x64\NFC\BCM20791B5_002.006.013.0011.0033_embedded.ncd' not found
File 'images\<image>\<image>\oeminst\driver\security\W53NH_A00-00\Windows10-x64\NFC\bcmnfctusb.dll' not found
File 'images\<image>\<image>\oeminst\driver\security\W53NH_A00-00\Windows10-x64\NFC\bcmnfcusb.inf' not found
File 'images\<image>\<image>\oeminst\driver\security\W53NH_A00-00\Windows10-x64\NFC\BCM20795A1_001.002.012.0003.0106_Embedded.ncd' not found
File 'images\<image>\<image>\oeminst\driver\security\W53NH_A00-00\Windows10-x64\NFC\bcmnfcusb.sys' not found
File 'images\<image>\<image>\oeminst\driver\security\W53NH_A00-00\Windows10-x64\NFC\bcmnfcser-x64.cat' not found
File 'images\<image>\<image>\oeminst\driver\security\W53NH_A00-00\Windows10-x64\NFC\BCM20795A1_001.002.012.1649.0005_Embedded.ncd' not found
File 'images\<image>\<image>\oeminst\driver\security\W53NH_A00-00\Windows10-x64\NFC\BCM20795A2_001.003.025.0005.0017_i2c.ncd' not found
File 'images\<image>\<image>\oeminst\driver\security\W53NH_A00-00\Windows10-x64\NFC\bcmnfcser.inf' not found
File 'images\<image>\<image>\oeminst\driver\security\W53NH_A00-00\Windows10-x64\NFC\bcmnfcusb-x64.cat' not found
File 'images\<image>\<image>\oeminst\driver\security\W53NH_A00-00\Windows10-x64\NFC\bcmnfcser.dll' not found
File 'images\<image>\<image>\oeminst\driver\security\W53NH_A00-00\Windows10-x64\NFC\BCM20797A1_001.002.015.0003.0001_i2c.ncd' not found
File 'images\<image>\<image>\oeminst\driver\network\XD8P8_A00-00\Win10x64\WLAN_driver\release.dat' not found
File 'images\<image>\<image>\oeminst\driver\network\XD8P8_A00-00\Win10x64\WLAN_driver\eeprom_ar6320_3p0_NFA364xp_ssku_DE_0524.bin' not found
File 'images\<image>\<image>\oeminst\driver\network\XD8P8_A00-00\Win10x64\WLAN_driver\qcamainext10x.cat' not found
File 'images\<image>\<image>\oeminst\driver\network\XD8P8_A00-00\Win10x64\WLAN_driver\eeprom_ar6320_3p0_NFA364xp_ssku_DE_0523.bin' not found
File 'images\<image>\<image>\oeminst\driver\network\XD8P8_A00-00\Win10x64\WLAN_driver\qca9377_2_0.bin' not found
File 'images\<image>\<image>\oeminst\driver\network\XD8P8_A00-00\Win10x64\WLAN_driver\netathr10x.inf' not found
File 'images\<image>\<image>\oeminst\driver\network\XD8P8_A00-00\Win10x64\WLAN_driver\eeprom_qca9377_1p1_NFA435_olpc.bin' not found
File 'images\<image>\<image>\oeminst\driver\network\XD8P8_A00-00\Win10x64\WLAN_driver\Qcamain10x64.sys' not found
File 'images\<image>\<image>\oeminst\driver\network\XD8P8_A00-00\Win10x64\WLAN_driver\eeprom_ar6320_3p0_NFA344A_power1213_RV_0519.bin' not found
File 'images\<image>\<image>\oeminst\driver\network\XD8P8_A00-00\Win10x64\WLAN_driver\eeprom_ar6320_3p0_NFA344A_power1213_DE_0410.bin' not found
File 'images\<image>\<image>\oeminst\driver\network\XD8P8_A00-00\Win10x64\WLAN_driver\eeprom_ar6320_3p0_NFA364xp_ssku_DE_0522.bin' not found
File 'images\<image>\<image>\oeminst\driver\network\XD8P8_A00-00\Win10x64\WLAN_driver\eeprom_ar6320_3p0_NFA344A_power1213.bin' not found
File 'images\<image>\<image>\oeminst\driver\network\XD8P8_A00-00\Win10x64\WLAN_driver\eeprom_ar6320_3p0_NFA364xp_ssku.bin' not found
File 'images\<image>\<image>\oeminst\driver\network\XD8P8_A00-00\Win10x64\WLAN_driver\qca61x4_2_2.bin' not found
File 'images\<image>\<image>\oeminst\driver\network\XD8P8_A00-00\Win10x64\WLAN_driver\eeprom_ar6320_3p0_NFA344A_power1213_DE_0419.bin' not found
File 'images\<image>\<image>\oeminst\driver\network\XD8P8_A00-00\Win10x64\WLAN_driver\eeprom_ar6320_3p0_NFA344A_power1213_DE_5459.bin' not found
File 'images\<image>\<image>\oeminst\driver\network\XD8P8_A00-00\Win10x64\Bluetooth_driver\release.dat' not found
File 'images\<image>\<image>\oeminst\driver\network\XD8P8_A00-00\Win10x64\Bluetooth_driver\ramps_0x00000300_48_NFA435_10db.dfu' not found
File 'images\<image>\<image>\oeminst\driver\network\XD8P8_A00-00\Win10x64\Bluetooth_driver\ramps_TF_0x00000302_48.dfu' not found
File 'images\<image>\<image>\oeminst\driver\network\XD8P8_A00-00\Win10x64\Bluetooth_driver\ramps_0x00000302_48.dfu' not found
File 'images\<image>\<image>\oeminst\driver\network\XD8P8_A00-00\Win10x64\Bluetooth_driver\ramps_0x00000200_48_NFA354.dfu' not found
File 'images\<image>\<image>\oeminst\driver\network\XD8P8_A00-00\Win10x64\Bluetooth_driver\ramps_0x00000300_48.dfu' not found
File 'images\<image>\<image>\oeminst\driver\network\XD8P8_A00-00\Win10x64\Bluetooth_driver\ramps_0x00000302_48_NFA354A_10db.dfu' not found
File 'images\<image>\<image>\oeminst\driver\network\XD8P8_A00-00\Win10x64\Bluetooth_driver\ramps_TF_0x00000302_48_NFA435_10dbm.dfu' not found
Failed to update the OS image. The installed image should still be usable.
Set status to 1
Environment:
Client Automation (ITCM) -- r14 SP2 only.
Cause:
The root cause of the problem is long paths (>260 characters) to the driver files.  As a result, the software package is not extracted properly on the remote scalability/boot server.
Resolution:
Open a Support Case requesting patch:
T55L088 (Update OS Image registration fai)

The patch should be applied to the Domain Manager, as well as the remote scalability/boot server.