OSB Java Agent Error Java.lang.NoSuchMethodException: java.lang.Object.getRef()

Document ID : KB000112296
Last Modified Date : 07/09/2018
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Issue:
We recently installed APM Agent 10.5.2.52 on a Weblogic 12c instance. The application team has noticed the following in their logs. I have a suspicion that this is only an error being logged by APM, and that APM is not the cause, but would like to see if you have any insights. Also not seeing the Business Services, Proxy Services, Pipelines metrics

java.lang.NoSuchMethodException: java.lang.Object.getRef() at java.lang.Class.getMethod(Class.java:1786) at com.wily.powerpack.alsb.nameformatter.OutboundTransportSenderNF.INameFormatter_format(OutboundTransportSenderNF.java:25) at com.wily.introscope.agent.trace.ATracerFactory.customFormat(ATracerFactory.java:287) at com.wily.introscope.agent.trace.ATracerFactory.runtimeFormat(ATracerFactory.java:461) at com.wily.introscope.agent.trace.ATracerFactory.formatParameterizedName(ATracerFactory.java:480) at com.wily.introscope.agent.extensions.trace.MapEnablingTracer.getMapComponent(MapEnablingTracer.java:251) at com.wily.introscope.agent.extensions.trace.MapEnablingTracer.ITracer_startTrace(MapEnablingTracer.java:130) at com.wily.introscope.agent.trace.InvocationData.IMethodTracer_startTrace(InvocationData.java:1356) at com.bea.wli.sb.pipeline.PipelineContextImpl.doDispatch(PipelineContextImpl.java) at com.bea.wli.sb.pipeline.PipelineContextImpl.dispatch(PipelineContextImpl.java:491) at stages.routing.runtime.RouteRuntimeStep.processMessage(RouteRuntimeStep.java:186) at com.bea.wli.sb.stages.StageMetadataImpl$WrapperRuntimeStep.processMessage(StageMetadataImpl.java:384) at com.bea.wli.sb.pipeline.components.RouteNode.doRequest(RouteNode.java:137) at com.bea.wli.sb.pipeline.components.Node.processMessage(Node.java:82) at com.bea.wli.sb.pipeline.PipelineContextImpl.execute(PipelineContextImpl.java:902) at com.bea.wli.sb.pipeline.components.Router.processMessage(Router.java:209) at com.bea.wli.sb.pipeline.MessageProcessor.processRequest(MessageProcessor.java:89) at com.bea.wli.sb.pipeline.dispatcher.PipelineDispatcher$1.run(PipelineDispatcher.java:142) at com.bea.wli.sb.pipeline.dispatcher.PipelineDispatcher$1.run(PipelineDispatcher.java:138) at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:368) at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:163) at com.bea.wli.sb.util.security.SecurityUtils.executeAs(SecurityUtils.java:102) at com.bea.wli.sb.security.WLSSecurityContextService.executeAs(WLSSecurityContextService.java:55) at com.bea.wli.sb.pipeline.dispatcher.PipelineDispatcher.dispatch(PipelineDispatcher.java:136) at com.bea.wli.sb.service.handlerchain.handlers.ServiceInvoker.dispatch(ServiceInvoker.java:156) at com.bea.wli.sb.service.handlerchain.handlers.AbstractHandler.dispatch(AbstractHandler.java:129)
Environment:
APM 10.5 and later
Cause:
Functionality not supported out of the box
Resolution:
Install the OracleSOA_BPEL_OSB fieldpack after contacting APM Support for a copy.