Oracle listener would not start causing install to fail

Document ID : KB000032806
Last Modified Date : 14/02/2018
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Installation fails on installing the oracle listener on Solaris or Linux system: 

Error: "The program DbuConfigDbNetApp::updateListener failed."
Error: "SafeSu failed for /tmp/ssu19752.ksh (see contents below)


This error usually indicates that there was a previous Oracle installation that left files behind or that there are no write permissions on /var and/or /tmp. This error can occur on Solaris and Linux.

Verify that the permissions on /var/tmp and /tmp directories are set to 777. Also, verify the directory /var/tmp/.oracle does not exist prior to the installation. If it does, remove it then continue with the install