Error Message :
U0003590 UCUDB - DB-Error: 'OCIStmtExecute', 'ERROR ', '', 'ORA-00600: internal error code, arguments: [ktsbnew:objdchk_kcbnew_3], , , , , , , , , , , '
The ORA-00600 error can occur in a variety of situations which are not a result of a defect or a faulty design in Automic's products whatsoever.
ORA-00600 is caused by situations which are completely contained within the scope and perimeter of Oracle's products and outside of Automic's influence.
The only course of action when facing this error is to contact Oracle Customer Support teams for root cause analysis and resolution.
One scenario that is known for being likely to lead to this Oracle internal error is the startup of an Automation Engine (AE) using a database that has been restored from a database backup that has been taken while the AE was running.
From an AE perspective the situation is similar to other database errors which are handled by the AE via for instance a rollback and retry of the transaction. This kind of workaround for a 3rd party error has been applied to the product in the versions listed below. In case you cannot apply the upgrade within in short timeframe, you might want to implement the workaround described below.
Root Cause: Oracle defect / Design affecting the behavior of Automic products.
Update to a fix version listed below or a newer version if available.
Fix Status: Released
Automation Engine 12.0.0 - Available
Automation Engine 11.2.3 - Available
Automation.Engine 11.1.5 - Available