oprdb script db error Memory Fault

Document ID : KB000008992
Last Modified Date : 14/02/2018
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When exporting Message Records and Actions Records in Event Management coming from the CCS components with "oprdb script db", the command fails with "Memory Fault".

CA WAAE 11.3.6 SP6 CUM1 with Common Services 11.2 SP2 CUM1 on Linux.It can happen with any other Unix/Linux platform.

The oprdb command needs to load library lic98.so .

If the library is not available, this "Memory Fault" occurs.


In directory /opt/CA/CAlib there are symbolic links pointing to the real location of the lic98.so library.

Create the missing links with:

cd /opt/CA/CAlib

ln -s /opt/CA/SharedComponents/ca_lic/lic98.so  ./liblic98.so

ln -s /opt/CA/SharedComponents/ca_lic/lic98.so  ./lic98.so

Additional Information:

The following system trace can help to find out missing libraries or symbolic links:

 strace -f -o /tmp/trace oprdb script db

 Then look into file /tmp/trace.