Operating System Authentication Option Missing

Document ID : KB000072675
Last Modified Date : 09/03/2018
Show Technical Document Details
Introduction:
After enabling EEM integration, the "OS-Use Operating System Authentication" option is missing under the Access Type's Validation Type setting

User-added image
Question:
After enabling EEM integration, the "OS-Use Operating System Authentication" option is missing under the Access Type's Validation Type setting
Environment:
Service Desk Manager 14.1 and 17.x
All Supported Operating Systems
Answer:
Behavior described is to be expected. 

Authentication Type of Access Type "OS-Use Operating System Authentication" will be replaced with "CA EEM - CA Embedded Entitlements Manager" when EEM security options are enabled. 

If you wish to restore the 'OS-Use Operating System Authentication' authentication option, you will need to remove/turn off the EEM options via Options Manager and restart the CA SDM service for the changes to take effect. 
Additional Information: