OpenAPI queries do not return all expected component elements

Document ID : KB000008560
Last Modified Date : 14/02/2018
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Issue:

When using OpenAPI to report on components, non-synced components for devices in a group will not be included in the report.

This is due to filtering limiting allowed components to only those that are of the CPU, Memory or Disk type.

Components directly specified in a group are in the report. 

Environment:
CA Performance Manager GA Release r3.2
Cause:

A new filter in the DA Code used by the OpenAPI tool was limiting the results to CPU, Memory and Disk component element types. 

 

 

Resolution:

Workaround:

Create a group where the component elements involved are directly added as members. Use this report in the OpenAPI query.

 

Solution:

When reporting on a group of devices, OpenAPI will correctly include all components of the devices when reporting the data. 

Additional Information:

Fixed via DE321931. Current ETA for its inclusion in releases will be the r3.2 October Monthly Patch kit and the r3.5 GA release. This is subject to change.