OOTB Data Sources connection failed

Document ID : KB000107943
Last Modified Date : 26/07/2018
Show Technical Document Details
The Test Connection is failing in Advanced reporting>>Data Sources>>Edit Data Source
All supported versions of PPM
This is traditionally due to the fact the databases are not configured in your CSA. This could happen if you just reconfigured or updated accounts.
Push the latest information by running the following command from one of you PPM App Servers: 

From the Clarity/bin directory: 

admin jaspersoft syncPPMContext -userName superuser -password superuser