OneView Monitor cannot save new view settings

Document ID : KB000012134
Last Modified Date : 14/02/2018
Show Technical Document Details
Question:

We are using OneView Monitor and we can customize the view, but when saving the view, it crashes with a pop-up message :
"***key not found: permission denied***"
How we can solve this issue?

Environment:
OneView Monitor and Policy Server R12.52 SP1 CR06
Answer:

The error points to a lack of permissions on the /monitor/settings folder tree. You need to ensure the current user has write permissions on the /monitor/settings folder and the files under it.