On Spectrum 10.2.3 we are seeing connections between interfaces not displayed correctly or missing- What can we do

Document ID : KB000111736
Last Modified Date : 21/08/2018
Show Technical Document Details
Question:
On Spectrum 10.2.3 we are seeing connections between interfaces not displayed correctly or missing- What can we do
 
Answer:
On Spectrum 10.2.3 an issue has been identified where connections between interfaces not displayed correctly and missing.
Restating the OneClick tomcat process temporarily fixes and also cutting and pasting temporarily fixes.
The following patch has been produced to fix this problem:
10.02.03.D415
SPECTRUM 10.02.00, 10.02.03 and BMP_10.2.301 are the prerequisites for installation of this patch
Contact support to request this patch if required.