On CA Workload Automation ESP system Agent_monitor shows Inactive and then recover automatically

Document ID : KB000005713
Last Modified Date : 14/02/2018
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Issue:

On CA Workload Automation ESP system, Agent_monitor shows Inactive and then recover automatically

Environment:
CA workload automation ESP edition 11.4 Z/OS
Cause:

When ESP sends out the agent_monitor request, it hopes to get the response from agent within the number of minutes as specified on STATINTV (the interval to send out agent_monitor requests). If ESP can't get the response, then it will mark the agent_monitor as Inactive with "xxxx not responding". 

Resolution:

Increase STATINV value on agent_monitor wob.