OM Web Viewer advanced tab does not show report list and favorites

Document ID : KB000010400
Last Modified Date : 14/02/2018
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Introduction:

Some users have a problem where the advanced tab in CA Output Management Web Viewer shows only one sub tab labeled "respository" rather than the correct view which has two sub tabs labeled "report list" and "favorites."

Instructions:

This is not actually a problem.  This is controlled by configuration.  Follow the procedure below to configure access.

Find what roles the user is assigned to:

  1. Click on the administration tab - you will only see this if you are an admin. 
  2. On the second menu bar, click on user 
  3. Type the userid in the box and search by selecting the binoculars 
  4. Look under selected roles to see the role(s) assigned to that user. 

Look at the role(s) to see how access is set:

  1. On the second menu bar, click on role 
  2. In the box below click on the role that was assigned to that user
  3. The top box on the right hand side shows all repositories this role can access 
  4. The bottom box on the right hand side shows all the users in this role who have been given access to these repositories. 

Update the access if needed:

  1. You can move users from the left bottom box to the right bottom box to give them access to these repositories by selecting and clicking on the single arrow.
  2. Click update on the upper right to save.