office365 probe is unable to connect to the Microsoft servers

Document ID : KB000099864
Last Modified Date : 01/06/2018
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Issue:
I have configured the office365 probe via MCS according to the probe documentation however the profile is in error and I can see the following error message in the probe log:

Office365Monitoringapp is not responding (reason: Connection and/or inventory update failure) {Could not retrieve OAuth access token for client with details com.ca.ce.auth.oauth2.OAuth2Details@....
Environment:
office365 1.0
Cause:
The robot where the office365 probe is running needs access to the Office 365 servers on the internet and the office365 v1.0 probe does not have a proxy feature.
Resolution:
Deploy the office365 probe to a robot with access to the internet.