OC Branding Cannot Open JPG File

Document ID : KB000115387
Last Modified Date : 11/10/2018
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Issue:
OneClick Branding cannot open JPG files and fails with a SPC-OCC-10250 The Resource at xxxx.jpg was not found. Could not complete the authorization.
Environment:
10.x
Cause:
There may be a corruption within the specific file
Resolution:
You can try another file type GIF, JPG, JPEG, PNG, BMP all are supported