nutanix_monitor alarms not appearing in USM

Document ID : KB000072780
Last Modified Date : 23/05/2018
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Issue:
We have configured the nutanix probe to send the alerts in ems but we are not seeing anything in the alarm console nor anywhere else.
We have configured the nutanix probe to point to the EMS probe using the IP address of our primary hub but we see no alarms, yet there are alerts visible in the console on the Nutanix side.
 
Environment:
nutatnix_monitor probe installed on a robot reporting to a secondary hub
Resolution:
The nutanix_monitor probe uses 'event' messages (as opposed to 'alarm' messages) for certain types of alarms (those related to the nutanix central administration and not the devices being monitored, e.g. "license expiring soon" and other such alarms.)

In order for these alarms to appear at the primary hub you will need to ensure sure there is a queue forwarding 'event' messages from the secondary hub to the primary hub.  This can be a POST queue or an attach/get combination.