NPD content Add-in installation in Clarity

Document ID : KB000044749
Last Modified Date : 14/02/2018
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Introduction:

NPD content Add-in installation in Clarity

Question:

What are the prerequisites to apply NPD content Add-in in any Environment?

Answer:

Go to support.ca.com and open a case

If case is opened on behalf of client then an approval email from the client is needed.

·                Provide environment URL where the NPD content Add-in needs to be applied

      CA PPM team require 48 hours of lead time and 4-6 hours of downtime to apply and verify the NPD content in an environment

Additional Information: Applying add-ins may/may not impact the custom views and configurations and CA does not have a documentation explaining what all will be impacted for each add-in. The recommendation is to apply this in a non-prod environment first, check the items in the content add-in which are getting upgraded (especially views) and validate them in the application to see if there is any change to it.

 

 

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