Notifications with PDF and 'All output' option in Banner jobs not emailing correct output file(s).

Document ID : KB000089738
Last Modified Date : 14/04/2018
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Issue:
Notifications with PDF and 'All output' option in Banner jobs not emailing correct output file(s).
Resolution:
Detailed Description and Symptoms

This issue is seen in cases where the Banner jobs are registering output files with identical names but different extensions. Example:

Program output file#1 - %module%.%jobid%.lis
Program output file#2 - %module%.%jobid%.log

In these cases, there is a problem with notifications registering output and attaching pdf to email the results.

Investigation

?When a scenario similar to above occurs and a notification is set such that 'all output' is set to be emailed out. Example:

Program output file#1 - gjjobs_###.lis
Program output file#2 - gjjobs_###.log

The files that are emailed out are:
 
1. The standard system output file.
2. gjjobs_###.pdf
3. gjjobs_###.pdf
 
However, the gjjobs_###.pdf files received in the email are both copies of the gjjobs_###.lis file. The gjjobs_###.log file is not attached.

Solution

?As a workaround, at this time registering the .log and .lis files with different names is recommended or upgrade to Applications Manager v8 Services Pack 4 or higher.