Notifications are not working after applying the hot fix 1 for service pack 12

Document ID : KB000089484
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Notifications are not working after applying the hot fix 1 for service pack 12
Resolution:

Symptoms

Upgrading Applications Manager to Version 8 Services Pack 12 Hot Fix 1 and job email notification fail to work with the following error:

DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc]
DEBUG SMTP: useEhlo true, useAuth false
DEBUG SMTP: trying to connect to host "smtp.abcde@xyz.com", port 25, isSSL false
09:45:10.39 nfy0: AwE-9999
09:45:10.41 nfy0: .AxOptions: NoErrorMsgProperties=false
ErrorMsg: AwE-9999 Internal error (2/10/14 9:45 AM)
Details: {mail.smtp.port=25, mail.smtp.host=smtp.abcde..com, mail.smtp.from=appworx@xyz.com}
java.lang.NoSuchMethodError: com.sun.mail.util.TraceInputStream.<init>(Ljava/io/InputStream;Lcom/sun/mail/util/MailLogger;)V
    at com.sun.mail.smtp.SMTPTransport.initStreams(SMTPTransport.java:2039)
    at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1959)

ErrorMsg: AwE-5123 Email error (2/27/14 3:25 PM)
Details: {mail.smtp.port=25, mail.smtp.host=smtp.uncg.edu, mail.smtp.from=abcde@xyz.com}
javax.mail.NoSuchProviderException: smtp


Cause

Due to the order in which the class paths were loaded for that instance, its utilizing an old .jar file.


Resolution

Delete the smtp.jar and mailapi.jar files in the AW_HOME/web/classes directory afterward restart Applications Manager processes.

***This issue is set to be resolved in SP13