Notification, with Blank values, gets generated after creating a Risk if the Category field is selected.

Document ID : KB000004659
Last Modified Date : 14/02/2018
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Issue:

Notification, with Blank values, gets generated after creating a Risk if the Category field is selected.

 

Steps to reproduce:

  1. Login into CA PPM with an Admin user.
  2. Navigate to Home-->Projects
  3. Open any Project
  4. Navigate to Risks/Issues/Changes tab
  5. Click on "New" button , to create new Risk
  6. Enter all mandatory fields, also select any of the values for "Category" dropdown list.
  7. Save the details.
  8. Now navigate to Home--> General
  9. Click on "Risks" in Notification portlet
  10. View the Notification message
Environment:
CA PPM 14.4, 15.1
Cause:

This is due to the defect CLRT-80962

Resolution:

Do not select any value for the Category field and Notifications will be generated with all the information.

Additional Information:

Our development team has updated that the defect is fixed in PPM 15.2