Notification To Support About Upcoming Upgrade Go Live Date

Document ID : KB000113678
Last Modified Date : 12/09/2018
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Who do I need to speak to in order to notify CA about our upcoming IDM upgrade project go live time line? I want to make support and their management aware of our time line in case we need support.
Contact your CA Account Manager, who can raise an alert for your upcoming Go-Live plans. You can also include the Support Delivery Manager in your correspondence with the account team.