Notification fails with message U00050014 Cannot open attachment file 'username@automic.com', error code: '2', error description: 'The system cannot find the file specified.

Document ID : KB000087420
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
U00050014 Cannot open attachment file 'username@automic.com', error code: '2', error description: 'The system cannot find the file specified.

Notification fails when sending to a user group which has 70 or more members.  

The Notification aborts with the message:

 
U00050014 Cannot open attachment file 'username@automic.com',
error code: '2', error description: 'The system cannot find the file specified.'.
Environment:
OS Version: N/A
Cause:
Cause type:
Defect
Root Cause: Limitation on Notification object to process more than 70 recipients per usergroup.
Resolution:
Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 11.2.2 - Available
Automation.Engine 11.1.4 - Available
Automation.Engine 10.0.8 - Available
Additional Information:
Workaround :
Split the user group into 2 to limit 70 recipients per user group.