Notification by mail in process

Document ID : KB000110028
Last Modified Date : 08/08/2018
Show Technical Document Details
Issue:

Emails are not sent from Process "Notifications" sections

1. Connect the PPM Application Server to a Mail Server 
2. Create a Process 
  a. On the "Start" step, under the "Notifications" section, mark all the attributes, and put your name there 
  b. Connect "Start" step to the "Finish" step 
3. Save and validate the process
4. Trigger the Process 

Note. Notifications must be enabled to send Emails, under "Account Settings"
Resolution:
This is reported as defect DE30494 and is resolved in CA PPM 14.4.0.8, CA PPM 15.1.0.6 and any higher CA PPM version.