Not opening in IE

Document ID : KB000097598
Last Modified Date : 29/05/2018
Show Technical Document Details
Issue:
I'm running IE11 on Windows 10 and when I Google CA IDMS OLQ Commands and click on the link for 18.5, I get the message "This content cannot be displayed in a frame."

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Resolution:
IE 11 does not support the Bookshelf technology. 
But there are several workarounds:
  1. Switch to Edge, Chrome, or Firefox. Microsoft recommends using Microsoft Edge as your default browser, and According to Microsoft, attempting to access this content using IE 11 is not a valid option. Microsoft does not support use of IE 11 in this scenario.
  2. Click Open this content in a new window (in the left frame). Now, the content appears as shown in IE 11 (see IDMS 18.5 screenshot below).
  3. Click Download this Bookshelf. Customer can also allow active content in IE 11 on the downloaded content (better for security), or switch to another browser, or just consume the PDFs.
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Additional Information:
https://blogs.windows.com/msedgedev/2015/08/26/how-microsoft-edge-and-internet-explorer-11-on-windows-10-work-better-together-in-the-enterprise/

https://blogs.windows.com/msedgedev/2015/08/26/how-microsoft-edge-and-internet-explorer-11-on-windows-10-work-better-together-in-the-enterprise/

https://support.microsoft.com/en-us/help/17454/lifecycle-faq-internet-explorer