Not able to run safex command to import policies. symbol lookup error: ./libsafe12.so

Document ID : KB000045352
Last Modified Date : 14/02/2018
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Introduction: 

Not able to run safex command to import policies. symbol lookup error: ./libsafe12.so

 

Question: 

I am not able to run the safex command to import backup policies into EEM

./safex: symbol lookup error: ./libsafe12.so: undefined symbol: curl_global_init3

 

Environment:  

12.51.x and above

Unix/Linux

 

Answer: 

curl_global_init3 is defined in libcurl.so.4. 

Look to see if it exists. Check: 

/opt/CA/SharedComponents/EmbeddedEntitlementsManager/bin 

 

Once found make sure you add it to LD_LIBRARY_PATH