Not able to login to NFA directly with LDAP users

Document ID : KB000048133
Last Modified Date : 14/02/2018
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Description:

Trying to Login on NFA directly with a LDAP Useraccount throws error message: "Unable to authenticate user".

Local accounts (like admin) can log into NFA Console without problem and via CAPC it's possible to login and drilldown to NFA with LDAP users.

Solution:

Go into the SSO config tool on NFA and verify "LDAP Authentication" settings.

If empty and not configured, please complete.

NFA Console
D:\CA\NFA\Portal\SSO\bin\SsoConfig.exe