Not Able To Filter Agent Machine Names In Assign Agents View

Document ID : KB000107670
Last Modified Date : 24/07/2018
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Issue:
I type the agent name on the search bar, agent appears for a second and displays all other agents excepts the agent i typed on the search bar.
Environment:
CA Release Automation 6.x
Cause:
This problem is usually seen when there is a large number of agents. Using Chrome's debug console to look at the requests in the network section and found that the problem only happened when they applied a character to the filter field before the previous request was finished (while the previous request was still "pending").
Resolution:
Please contact CA Technical Support for the status of a fix. 

Workaround:
If we waited for the list of agents to return its completed list and then apply our filters then it successfully applies the filter. Sometimes it meant waiting 3 seconds. I suggested watching the network console to see when the previous request finishes.