Not able to collect EMC Vplex storage informations

Document ID : KB000008111
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

Not able to collect vplex information

 

You can see this messages in the vplex.log set at loglevel 5:

=======================================

Using null or empty string for ci type when generating CiMD5. (null)
Abr 19 15:21:05:898 [Discovery Publisher(Managed - 0), vplex] Using null or empty string for ci name when generating CiMD5. /CAPUIMNMS01_domain/unisrv1210/unisrv1209/vplex:idsProbe:172.26.4.175
Abr 19 15:21:05:898 [Discovery Publisher(Managed - 0), vplex] CI /CAPUIMNMS01_domain/unisrv1210/unisrv1209/vplex:idsProbe:172.26.4.175:CLUSTERS (vplex-1.00.com.nimsoft.probe.storage.vplex.constants.249694a485fc5d3289c38986b4f8e887=Cluster) is ready for discovery publishing : false
Abr 19 15:21:05:898 [Discovery Publisher(Managed - 0), vplex] Using null or empty string for ci type when generating CiMD5. (null)



Abr 19 15:24:15:185 [Data Collector - 0, vplex] start of fetching LDInformation .
Abr 19 15:24:15:185 [Data Collector - 0, vplex] URL : https://172.26.2.55:443/vplex/clusters/cluster-1/devices/device_60060e8006d8cf000000d8cf00000303_1
Abr 19 15:24:15:185 [Data Collector - 0, vplex] Cluster name : cluster-1
Abr 19 15:24:15:185 [Data Collector - 0, vplex] LD name : device_60060e8006d8cf000000d8cf00000303_1
Abr 19 15:24:15:185 [Data Collector - 0, vplex] Attribute : response,context,attributes
Abr 19 15:24:16:168 [Data Collector - 1, vplex] Error occured while making a URL call.https://172.26.4.175:443/vplex/commandresult/1492626134610java.io.IOException: Server returned HTTP response code: 517 for URL: https://172.26.4.175:443/vplex/commandresult/1492626134610
Abr 19 15:24:16:168 [Data Collector - 1, vplex] Error TO STRING value : java.io.IOException: Server returned HTTP response code: 517 for URL: https://172.26.4.175:443/vplex/commandresult/1492626134610
Abr 19 15:24:20:616 [Data Collector - 0, vplex] Value for mondef Key : LDServiceStatus is : 0
Abr 19 15:24:20:616 [Data Collector - 0, vplex] Value for mondef Key : LDHealthStatus is : 0
Abr 19 15:24:20:616 [Data Collector - 0, vplex] Value for mondef Key : LDOperationalStatus is : 0
Abr 19 15:24:20:616 [Data Collector - 0, vplex] Value for mondef Key : LDCapacity is : 200.0006103515625
Abr 19 15:24:20:616 [Data Collector - 0, vplex] Overriding default display attribute for element: /CAPUIMNMS01_domain/unisrv1210/unisrv1209/vplex:idsProbe:172.26.2.55:CLUSTERS:cluster-1:LD:device_60060e8006d8cf000000d8cf00000304_1
Abr 19 15:24:20:616 [Data Collector - 0, vplex] start of fetching LDInformation .
Abr 19 15:24:20:616 [Data Collector - 0, vplex] URL : https://172.26.2.55:443/vplex/clusters/cluster-1/devices/device_60060e8006d8cf000000d8cf00000304_1
Abr 19 15:24:20:616 [Data Collector - 0, vplex] Cluster name : cluster-1

 

Based on the line:

 

"Error TO STRING value : java.io.IOException: Server returned HTTP response code: 517 for URL: https://172.26.4.175:443/vplex/commandresult/1492626134610"

 

Check if this URL will open without any error:

 

https://<vplex_URL:443/vplex/commandresult/1492626134610

 

 

 

Environment:
UIM 8.xvplex 1.0EMC Vplex storage version 5.4
Cause:

Very Large Vplex Storage need more time to check the entire informations

Resolution:

Change from:

startup>
options = -Xms32m -Xmx1024m -Dfile.encoding=UTF-8
</startup>

To:

<startup>
options = -Xms2048m -Xmx4096m -Dfile.encoding=UTF-8
</startup>

+


Change the check interval from 1800 to 3600 secs or higher