Not able to change passphrase from password at the TPX TEN1003 sign on panel

Document ID : KB000121321
Last Modified Date : 17/11/2018
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Issue:
I am testing the Passphrase changes and I am receiving a message that the password change canceled due to password verification failure at the TPX TEN1003 panel.sign on panel.
Environment:
TPX V5.4
Password Phrase
Resolution:
There is a restriction in TPX with changing an eight digit password to a password phrase.
The valid combination are:
  • A valid user ID and MFA/AAM code (RSA token and PIN combination)
  • A valid user ID and password phrase combination.
  • A valid user ID and password combination
  • A valid password phrase and new password phrase.
  • A valid password and new password.
 

 

Additional Information:
Please refer to the TPX Session Management Programming Guide - Password Verification

https://docops.ca.com/ca-tpx-session-management/5-4/en/programming/tpx-programming/modifying-panels/password-verification

Please refer to knowledge document KB000048022 for implementing password phrase with ACF2

https://comm.support.ca.com/kb/implementing-password-phrase-with-acf2/kb000048022