Nodes appear with status "Connected with Warning"

Document ID : KB000085810
Last Modified Date : 14/04/2018
Show Technical Document Details
Error Message :
This message can appear on the universe.log:

 |WARN |X|IO |pid=9699434.3856| o_lock_engines_during_pur | Module Sync UVMS still busy.

The wakeup time of the engine SYN is stuck in the past.
The S

Patch level detected:Dollar Universe 6.2.00
Product Version: Dollar.Universe 6.2.0

Description :Multiple nodes appear with status Connected with Warning after one of these situations:
After performing a reorganization on Dollar Universe
After reboot of the server hosting UVMS

The SYN engine wake up time appears in the past, and it is impossible to stop the engine SYN without restarting the whole node via the command unistop force.
OS: All
Cause type:
Root Cause: When connection is lost with UVMS during authentication, there is a risk of deadlock leading to "connected with warning" message for the node.
In order to fix this problem, a timeout has been added on the authentication request on the Dollar Universe 6 nodes.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.3.01
Additional Information:
Workaround :