Node Settings cannot be opened with specific users in DUAS v5

Document ID : KB000087016
Last Modified Date : 14/04/2018
Show Technical Document Details
Affects Release version(s): 5

Error Message :
Pop-up error message: 

"On environment [UJCENT/node/X]: 
Node Settings for node: An unauthorized operation has been requested : [DISPLAY] : [Company = SMALSP]" 

The error message below is present in the universe.log. There might be some issue with the proxy table. 
<< 2014-04-01 09:01:30 0020130/uxioserv /u_io_proxy_load /000000000 - error loading /opt/ORSYP/SMALSP/mgr/u_ioproxy.dta proxy file 

Patch level detected:Dollar Universe 5.6.0
Product Version: Dollar.Universe 5.6.0 FX25010 and UVC version 6.x
DUAS Node Settings can't be opened from UVC console using a particular user.
The impacted DUAS v5 node has the proxy enabled.

OS: All
OS Version: N/A
Cause type:
Root Cause: If the proxy is enabled, you have to make sure to have enough permissions to access the proxy files.
  1. Stop Dollar Universe.
  2. Ensure the Dollar Universe users has enough permissions to read the proxy file.
  3. Run the offline reorganization.
  4. Restart Dollar Universe.

Fix Status: No Fix

Fix Version(s):
Additional Information:
Workaround :