Node Settings cannot be opened with specific users in DUAS v5

Document ID : KB000087016
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
Pop-up error message: 

"On environment [UJCENT/node/X]: 
Node Settings for node: An unauthorized operation has been requested : [DISPLAY] : [Company = SMALSP]" 

The error message below is present in the universe.log. There might be some issue with the proxy table. 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
<< 2014-04-01 09:01:30 0020130/uxioserv /u_io_proxy_load /000000000 - error loading /opt/ORSYP/SMALSP/mgr/u_ioproxy.dta proxy file 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 

Patch level detected:Dollar Universe 5.6.0
Product Version: Dollar.Universe 5.6.0 FX25010 and UVC version 6.x
DUAS Node Settings can't be opened from UVC console using a particular user.
The impacted DUAS v5 node has the proxy enabled.

 
Environment:
OS: All
OS Version: N/A
Cause:
Cause type:
Configuration
Root Cause: If the proxy is enabled, you have to make sure to have enough permissions to access the proxy files.
Resolution:
  1. Stop Dollar Universe.
  2. Ensure the Dollar Universe users has enough permissions to read the proxy file.
  3. Run the offline reorganization.
  4. Restart Dollar Universe.


Fix Status: No Fix

Fix Version(s):
N/A
Additional Information:
Workaround :
N/A