Node Error "The node has no valid cluster probe address and you can't add any resources until this is resolved."

Document ID : KB000004095
Last Modified Date : 14/02/2018
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Issue:

Popup error message is displayed when selecting Profiles node on the left side navigation window of the cluster probe.

Node Error
"The node has no valid cluster probe address and you can't add any resources until this is resolved."

 

Environment:
1) CA UIM version: 8.12) Cluster probe version:3.33) Robot version Cluster is running on 7.704) OS Type and version: RHEL v6.6Linux .abcdsysplatforms.com 2.6.32-504.16.2.el6.x86_64 #1 SMP Tue Mar 10 17:01:00 EDT 2015 x86_64 x86_64 x86_64 GNU/Linux5) Cluster type being monitoredclustat version 3.0.12.1Active Passive Cluster
Cause:

Configuration

Resolution:

Define cluster node name  in the Raw Configuration -> Setup -> node field on EACH of the two robots (i.e., do the same thing for the second node as well.

Then Profiles could then be defined without error.