No url_response QoS metrics displaying in UMP

Document ID : KB000057037
Last Modified Date : 14/02/2018
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Symptoms: 

There are no URL response metrics in UMP. The probe is running and alerting just fine.  QoS is selected in the probe config to publish as well. DrNimBUS showed url_response QoS Messages. No errors in the data_engine. SLM showed little to no data for any of the url_response QoS objects.

Environment:  

UIM url_response

Cause: 

Data was not flowing into the database and hence reports were not visible.

Resolution:

1. Delete all url_response QoS definitions via the SLM
2. Restart the data_engine
3. Restart the url_response probe data started to flow into the database once again and reports data was visible/restored.