No Spectrum event when device is in Maintenance Mode

Document ID : KB000049845
Last Modified Date : 14/02/2018
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Description:

Devices have been found to be in Maintenance Mode with no corresponding event logged specifying when the device was placed into Maintenance Mode and by whom. Expecting to see an event similar to the following:

SeverityCreated OnNameEventCreated ByCleared OnCleared By
MaintenanceMar 12, 2012 9:34:59 AM EDTSwitchGnSNMPDev (name - Switch): The device model has been put in Maintenance Mode by user ackjo04@ackjo04t60p.ackjo04@ackjo04t60pMar 12, 2012 9:35:25 AM EDTSystem

Solution:

The root cause is a user set the default value of the isManaged (0x1295d) attribute (Maintenance Mode) to "Yes" for the Model Type associated with the model using the Attribute Editor. The model or models selected when the user launched the Attribute Editor will have an event logged stating the model was placed into Maintenance Mode by the user. However, any other model of the same type that was not selected when the Attribute Editor was launched will have the default value of the isManaged (0x1295d) attribute (Maintenance Mode) set to "Yes" but no event will be logged.

Setting the default value in the Attribute Editor changes the default value of the Model Type in the catalog. All existing models of that type currently modeled in the database will inherit the change and all future models of that type created after changing the default value will inherit the change.