No reports but last flow is correct

Document ID : KB000104039
Last Modified Date : 03/07/2018
Show Technical Document Details
Issue:
No data for all Interfaces reports
 
Environment:
NFA 9.3.8
Harvesters on RHEL 7.3
Console on Windows Server 2012 R2
 
Cause:
All files and directories in <Harvester root Folder>/Netflow/datafiles/ are with root:root permission
Resolution:
Set the correct  permission for nfa user and group

Linux commands:
cd <Harvester root Folder>/Netflow/datafiles/
chown nfa * -R
chgrp nfa * -R
chmod 777 * -R

Note: Check the correct date and time from NFA Console and Harvester machines