- USM shows 'No Metrics Available' for one machine.
- Customer kept the hostname the same but changed the IP.
- All data is present and being collected.
- No errors in the associated logs or USM debug.
An IP change changes the CI metric ID and S_QOS_DATA still has the previous ones.
To resolve this issue use the SLM portlet and issue the query:
UPDATE S_QOS_DATA SET CI_METRIC_ID = NULL WHERE CI_METRIC_ID NOT IN(SELECT CI_METRIC_ID FROM CM_CONFIGURATION_ITEM_METRIC)
Then restart the data_engine and cold start the cdm probe.
Then the data_engine will go through and update the ID's when new data comes in for those metrics.
keywords: IP address change No metrics available USM cdm