No ifAlias shown for device interfaces in CA Performance Center (CAPC)

Document ID : KB000117943
Last Modified Date : 22/10/2018
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Issue:
When looking at a device in CAPC, no ifAlias is present for the interfaces.
Environment:
CA Performance Management
Cause:
The device either does not have the ifAlias OID (1.3.6.1.2.1.31.1.1.1.18) or is returning blank values for that OID.

This can be verified by using an SNMP walk utility such as sapwalk or the Spectrum MIB browser
Resolution:
Please contact the vendor of the device if this should be populated on the device.