No 'CPU WAIT' option available for logging 'Agent Events'

Document ID : KB000087810
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
N/A

When an Agent goes into a 'CPU WAIT' status there is no line written to the event.log if you have logging enabled.  This is because there is no 'CPU WAIT' option available in the list of Agent Events within the Settings window for Agents but there should be.

There is no ‘CPU WAIT’ option available in the ‘Unassigned’ list for ‘Agent Events’ only for Task Events.  However, ‘CPU WAIT’ is an Agent status.  Jobs don’t go into a ‘CPU WAIT’ status. So if this option is assigned for Task Events, when an Agent goes into a ‘CPU WAIT’ status, nothing shows up in the event logs. 

The 'CPU WAIT' status will to be added to the ‘Agent Events’ options list in a future release of the product.
 
Cause:
Cause type:
Defect
Root Cause: CPU WAIT not available in the list of options for Agent Events
Resolution:
This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: Released

Fix Version(s):
Applications Manager 9.1.1 - Available
Additional Information:
Workaround :
N/A