No “% CPU Utilization (Host)” metrics at the Agent level on Infrastructure Agent.

Document ID : KB000100115
Last Modified Date : 05/06/2018
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Issue:
No CPU Utilization metrics on right panel when click Agent node of Infrastructure Agent.
User-added image



 
Environment:
APM 10.7.x
Windows/Unix/Linux
 
Cause:
Infrastructure Agent is monitoring the overall utilization of the host and not by process,  and the standard Resources type viewer is being used that it is evident to the end user that the other metrics have no data.
Resolution:
It is working as designed that for standard OOTB Infrastructure Agent the "Resource Metrics for: Agent" only show "% Time Spent in GC" and not platform metrics like "% CPU Utilization (Host)".
Additional Information:
For  “% CPU Utilization (Host)” on Agent node of Infrastructure Agent, it would need extra customization via for example a plugin to pull in the platform data and populate the corresponding metric path. The Infrastructure Agent includes EPAgent plugin functionality: https://docops.ca.com/ca-apm/10-7/en/implementing-agents/infrastructure-agent/epagent-plug-ins