nhsynchronize command failing

Document ID : KB000013494
Last Modified Date : 14/02/2018
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Introduction:

Schedule report jobs are failing on frontend1 console, as they are unable to synchronize in cluster. 

Question:

 Cluster password authentication failure from server, when executing synchronization command

Environment:
eHealth 6.3.2.10 on windows 20081 console server and 7 pollers
Answer:

When getting below error while executing synchronization command, please verify password.cfg in cluster environment

Cluster Sync initiated: 
Synchronizing objects of type element ........ FAIL 
Synchronizing objects of type taReportUrl ........ FAIL 
Synchronizing objects of type group ........ FAIL 
Synchronizing objects of type groupSection ........ FAIL 
Synchronizing objects of type groupList ........ FAIL 
Synchronizing objects of type groupListContents ........ FAIL 
Synchronizing objects of type serviceProfile ......... FAIL 
Host hbehbe01: Error: Cluster password authentication failure from ehealthfront1.

Verify $NH_HOME/sys/ directory and password.cfg  file

Additional Information:

Password.cfg file might be missing or corrupted