NFA SsoConfig error: cannot connect to CA Performance Center SSO Web Service

Document ID : KB000048525
Last Modified Date : 14/02/2018
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Description:

In NFA 9.1 and 9.1.1 when using the SsoConfig.exe on the NFA Console, the following error occurs:

"Cannot connect to CA Performance Center SSO Web Service. Check if CA Performance Center is running and retry."

Even though the "CA Performance Center SSO Web Service" is running.

Solution:

Defect 86867 --> fixed in NFA 9.1.2

Workaround until upgraded:

Customer can login through CAPC with their LDAP account, then drill down to NFA once logged in and it should work.