NFA Harvester not working for 1 router

Document ID : KB000007580
Last Modified Date : 14/02/2018
Show Technical Document Details

There is no data in the NFA console for 1 router .

The last netflow field is not refreshed but a wireshark trace well gives good netflow data sent by this router .

The poller.routers table gives mapped for this router state .


win2008 R2 / NFA 9.3.x

After check ,  the poller.routers table have a not null reboottime value for this router .




We must update the mysql table :

mysql poller

update routers set reboottime=0 where id=xxx;


Changing the id with the right router value

Then restart the harvester service and wait 15 minutes .