NFA data source is already registered to another Performance Center

Document ID : KB000032519
Last Modified Date : 14/02/2018
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Issue:

After reinstalling Performance Center and attempting to add the NFA data source the following error is seen: "Adding Data Source failed Data source is already registered to another Performance Center".

 

Environment:  

2.4.x and up

 

Cause:

Reinstalling the CAPC without un-registering the NFA data source

 

Resolution:

To add the NFA data source do the following:

  • From the NFA console server go to the following URL: http://localhost/ReporterDataSource/ProductSyncWS.asmx
  • Go to the bottom of page and click UnregisterPerformanCenter 
  • Click "Invoke". After clicking invoke you will see a white page, this is normal 
  • Go to a command prompt and run: IISREST

 

After doing the above steps you should be able to successfully add the NFA data source.