NFA 9.5 Cumulative Patch

Document ID : KB000117818
Last Modified Date : 03/01/2019
Show Technical Document Details
Introduction:
OVERVIEW:

This is a cumulative patch for potential fix for the following issues:

Symptom:
Query Service on NFA Console is likely to be restarted when multiple custom reports are scheduled to run.

Resolution:
Query Service on NFA Console is less likely to get restarted when multiple custom reports are scheduled to be run.
(DE343953, 00957440, 00931541, 00960805, 00960786)


Symptom:
While changing hardware of the router, new interfaces are created and old interfaces were displayed as 'OLD', but the last flow time still gets updated for the old interfaces instead of new interfaces.

Resolution:
On 'Refresh'(auto refresh or Refresh from GUI) when the poller & harvester detects hardware/interfaces change in the router, last flow time gets updated for the new interfaces rather than the old ones.
(DE320627, 00861196)


Symptom:
NFA no longer detects the proper sampling rate for the router.

Resolution:
NFA detects & applies the sampling rate for the router.
(DE386567, 01195069)


Symptom:
The conversation charts in CAPC error out due to RIB query failures.

Resolution:
The Conversation charts will now be loaded properly in CAPC.
(DE373591, 01132632)


Symptom:
The pages for Physical & Virtual Interfaces, Enable Interfaces loads slowly.

Resolution:
The pages for Physical & Virtual Interfaces, Enable Interfaces will now load faster.
(DE367156, 01101644)
Environment:
NFA 9.5
Windows 2012 / 2016
Redhat 7
Instructions:
**You must apply both Console and Harvester side patches. They will not work individually.**

NFA Harvester side:
  1. Download the patch from the link below and unzip the file from the patch: NFA_9.5.0_Cumulative_Patch.zip
For Windows Harvesters unzip:
9.5.0_Windows_Harvester_Cumulative_DE320627_DE386567.zip
For Linux Harvesters unzip:
9.5.0_LINUX_Cumulative_DE320627_DE386567.zip.zip
  1. Stop all CA NFA* Services.
  2. Backup the files below:
\CA\NFA\Netflow\bin\com.ca.im.ra.harvester.jar
\CA\NFA\Netflow\bin\com.ca.im.ra.poller.jar
  1. Copy the new com.ca.im.ra.harvester.jar and com.ca.im.ra.poller.jar files from the patch folder to the \CA\NFA\Netflow\bin\ directory on the Harvester.
  2. Start the all CA NFA* services.
  3. Allow data to collect for several minutes, then you can verify that you are seeing more data then previously by viewing an interface report over the last hour.
NFA Console side:
  1. Unzip NFA_9.5.0_Console_Cumulative_DE43953_DE373591_DE367156.zip
  2. Stop all Console Services and CA NFA RibSource service.
  3. Backup following directories/files: [$INSTALL_DIR == The directory where CA NFA is installed, default C:\CA\]
            $INSTALL_DIR\NFA\BIN
            $INSTALL_DIR\NFA\REPORTER\NetQoS.ReporterAnalyzer.LegacyInterop\bin
            $INSTALL_DIR\NFA\REPORTER\NetQoS.ReporterAnalyzer.ManagerService\bin 
            $INSTALL_DIR\NFA\REPORTER\NetQoS.ReporterAnalyzer.PumpService\bin
            $INSTALL_DIR\NFA\REPORTER\NetQoS.ReporterAnalyzer.ReportService\bin
            $INSTALL_DIR\NFA\REPORTER\NetQoS.ReporterAnalyzer.WatchdogService\bin
            $INSTALL_DIR\NFA\REPORTER\NetQoS.ReporterAnalyzer.WebService\bin
            $INSTALL_DIR\NFA\REPORTER\NetQoS.ReporterAnalyzer.WebSite\bin
            $INSTALL_DIR\NFA\RIB\webapps\NFARS\WEB-INF\classes\com\ca\im\rib\sources\reporteranalyzer
        Note: These files will be required in future if you wish to uninstall the patch.
  4. Extract the contents from the file NFA_9.5.0_CP_001_CONSOLE.zip in a clean directory.
  5. Copy the "BIN" to "$INSTALL_DIR\NFA\BIN".
  6. Select "Replace the files in the destination" when prompted so that it replaces the jar file in bin directory of BIN that was backed up in Step 2.
  7. Copy "NetQoS.ReporterAnalyzer.LegacyInterop" to "$INSTALL_DIR\NFA\REPORTER"
  8. Select "Replace the files in the destination" when prompted so that it replaces the files that were backed up in Step 2.
  9. Repeat the same steps 6-7 for all other folders in the zip starting with NetQos.
  10. Copy "reporteranalyzer" to "$INSTALL_DIR\NFA\RIB\webapps\NFARS\WEB-INF\classes\com\ca\im\rib\sources\"
  11. Select "Replace the files in the destination" when prompted so that it replaces the files that were backed up in Step 2.
  12. Restart all the Console Services along with CA NFA RibSource service which were stopped in step 1.