Newly set up email connection does not work

Document ID : KB000089557
Last Modified Date : 14/04/2018
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Newly set up email connection does not work


After sending an email via :send_mail or the execution of a CALL Object you receive following message:


U0020408 50006


This Error messages displays that the Automic System is not allowed to send mails via mailserver.


Many mail server administrators prevent servers from sending emails and the server´s name or IP address have to be allowed to send emails.


The Automic Server and/or OS Server a Automic agent with mail connection is running on has to be entered as allowed host in email servers SMPT configuration.