New objects cannot be created in Folders with names starting with "Favorites"

Document ID : KB000087692
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
N/A

When a Folder is created anywhere in the normal Folder hierarchy and its name begins with the word "Favorites", it is not possible to create new objects in this folder. However, it is possible to move objects to the Folder as if it were the correct Favorites folder.

Investigation:
  1. In the Java User Interface, create a Folder within the normal Folder structure and name it "Favorites_Backup"
  2.  Open this new Folder. When attempting to add a new object, the correct context menu is missing for this action.
  3. The only available context menu is the one specific to Favorites, which allows adding folders but not objects.

 
Environment:
OS Version: N/A
Cause:
Cause type:
Defect
Root Cause: It is not possible to create objects in a folder starting with "Favorites".
Resolution:
This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.

Fix Status: Released

Fix Version(s):
Component(s): Initialdata

Automation Engine 12.0.1 – Available
Automation Engine 11.2.4 – Available
Automation Engine 11.1.5 – Available
Additional Information:
Workaround :
Do not use the name "Favorites" at the beginning when naming a folder.