new manufacturer set to a model does not reflect in the CIs set with that model

Document ID : KB000121482
Last Modified Date : 22/11/2018
Show Technical Document Details
Issue:
New manufacturer set to a model does not reflect in the CIs set with that model.
When a CI is set to specific Model, if the Manufacturer is changed in that Model, the CI will keep showinf the previous Manufacturer in CI detail
Environment:
Service Desk Manager 17.1.x
Cause:
According the engineering, based on the current design the manufacturer UUID is copied over from the model when the model is added to the CI. Hence the manufacturer listed in the CI will NOT change if the manufacturer of a model changes. 
Resolution:
this is a work as design behavior, according the engineering