net_traffic GUI error, Run-time error '339'

Document ID : KB000033904
Last Modified Date : 14/02/2018
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Like most run time errors, 339 generally occurs when a link in the sequence of processes that enables the program to launch is missing, interrupted or corrupted. Runtime Error '339' is caused when a program registers a need for a specific file in the Windows registry.

User-added image

First check if "ccrpipa6.ocx" exists in this path, e.g., C:\Program Files (x86)\Nimsoft\lib\ccrpipa6.ocx

You must register the object using regsvr32

Run the command, e.g.,

regsvr32 "D:\Program Files (x86)\Nimsoft\lib\ccrpipa6.ocx"

and it should be successful and display a popup window confirming that it was registered successfully.

Now try again to open the net_traffic probe and add a new filter to the configuration via the GUI and it should work without error.

"DllRegisterServer in D:\Program Files (x86)\Nimsoft\lib\ccrpipa6.ocx succeeded."

If the error is not resolved, then login to the NMS Server using administrator credentials then re-fetch the GUI which allows IM to register the OCX. To re-fetch the GUI select the probe and hold down the SHIFT key and double click to open it.

The underlying issue is most likely that the Infrastructure Manager cannot register the ocx when it initially downloads the GUI because it apparently has no rights to do so when being run by a normal user.

keywords: net_traffic probe GUI crash crashes Windows Windows lib library error add new filter definition new existing profile error message Run-time error '339' 339 Component 'ccrpipa6.ocx' ccrpipa6.ocx one dependencies not correctly registered file is missing or invalid